Terms & Conditions
These terms explain the general conditions for accessing the Silver Promos website and requesting our truck dispatch support services. Please read them carefully before using our website or engaging our services.
Conditions of Website Use
Silver Promos provides truck dispatch support and related coordination services. The following sections describe the general conditions associated with using our website and communicating with our business.
Website Agreement
By visiting or using this website, you acknowledge these general Terms & Conditions. You agree to use the website for lawful purposes and in a manner that does not interfere with its operation or the experience of other visitors. If you do not accept these conditions, please discontinue use of the website.
Dispatch Service Scope
Silver Promos may provide freight search assistance, load coordination, broker communication, rate discussion support, and shipment documentation coordination. The services provided to each client depend on the agreed arrangement. Specific duties, service limitations, and applicable terms should be confirmed in the relevant service agreement before work begins.
Client Responsibilities
Clients must provide accurate business, carrier, equipment, and shipment information needed for dispatch coordination. Clients are responsible for maintaining their required registrations, insurance, operating authority, and other applicable credentials. Before accepting a load, clients should independently review its requirements, rates, schedules, and operating conditions.
Service Fees and Payments
Fees, billing arrangements, payment deadlines, and any additional charges will be communicated through the applicable service arrangement. Clients are responsible for reviewing and understanding the agreed payment terms before services begin. Any questions regarding outstanding balances, billing concerns, or refunds should be directed to our team.
Acceptable Website Conduct
Visitors must not use this website to distribute harmful material, submit fraudulent information, attempt unauthorized access, disrupt website functionality, or engage in unlawful activities. We reserve the right to restrict access where misuse or suspicious activity affects the security and proper operation of the website.
Third-Party Websites and Providers
Our website may contain references or links to external websites, platforms, or service providers. These third parties operate independently and may have their own terms, privacy practices, and policies. Silver Promos does not control external websites, so visitors should review the applicable information before using them.
Changes to Website and Terms
Website information, service descriptions, and these Terms & Conditions may be revised as our business or requirements change. Updated terms will be published on this page. Visitors and clients should review this page periodically to stay informed about the current website terms.
Questions and Contact Information
If you have questions about these website terms, our dispatch services, or a service arrangement, please contact Silver Promos using the contact details provided on our website. We encourage clients to request clarification before entering into a service arrangement.
Important Information
These website terms provide general information and do not replace a signed dispatch service agreement. Where a separate written agreement applies, the specific terms of that agreement should be reviewed for the services covered. This page is not a substitute for legal advice.
Have Questions About Our Terms?
Our team can help answer general questions about Silver Promos, our website policies, and our truck dispatch support services.
Stay Focused on the Road. Let Us Help Coordinate the Details.
From freight searches and rate discussions to broker communication and paperwork, get practical support for your trucking operations.
Dispatch Support Built Around Your Operation
Silver Promos provides dispatch assistance for owner-operators and fleet managers. We help organize freight opportunities, shipment details, communication, and everyday administrative tasks.
Freight Search & Load Matching
We help identify available freight based on your equipment, preferred lanes, schedule, and operating requirements, allowing you to review opportunities suited to your business.
Discuss This ServiceRate Discussions & Negotiation
We assist with broker rate discussions and help review mileage, timing, load details, and other operating factors before you decide whether a shipment is right for you.
Discuss This ServiceLoad Planning & Route Coordination
We help organize pickup and delivery details, consider preferred operating lanes, and review upcoming load opportunities with your scheduling preferences in mind.
Discuss This ServiceDispatch Paperwork & Documentation
We help organize rate confirmations, load details, broker setup information, and delivery paperwork to support accurate day-to-day records.
Discuss This ServiceBroker & Driver Communication
We help coordinate shipment updates, pickup instructions, delivery appointments, and communication between the relevant parties throughout the dispatch process.
Discuss This ServiceOwner-Operator & Fleet Support
Whether you operate one truck or manage a fleet, we work to understand your equipment, dispatch preferences, and transportation business requirements.
Discuss This ServiceA More Organized Approach to Dispatch
Every trucking operation has different equipment, routes, schedules, and priorities. Our approach starts by understanding your requirements and coordinating support around them.
Individual Attention
We consider your equipment, preferred lanes, availability, and business requirements.
Clear Communication
Organized communication around load updates, pickup details, and delivery coordination.
Document Organization
Help keeping rate confirmations, load details, and dispatch paperwork organized.
Working Relationships
We value dependable communication, practical planning, and professional coordination.
Ready to Discuss Your Dispatch Requirements?
Tell us about your truck, fleet, and preferred operating lanes.
Let's Talk About Your Trucking Business
Looking for assistance with freight opportunities, broker communication, rate discussions, or dispatch paperwork? Share a few details about your operation and the support you are looking for.
Our team can review your inquiry and discuss possible next steps based on your equipment and requirements.
Email Our Team
Tell Us About Your Equipment
Let us know your equipment type, fleet size, and preferred lanes.
Discuss Your Requirements
Send your questions and tell us what dispatch assistance you need.
Request Dispatch Information
Complete the form and tell us how we can assist your business.